Terms of Use

  1. General Provisions

    1. These Terms and Conditions of Use (hereinafter referred to as the "Terms") define the procedure, conditions and rules for your use (hereinafter referred to as "You") of Prosvita online learning platform.
    2. New Educational Technologies, Ltd has created an online learning platform Prosvita, which allows people who have registered on the platform to perform certain functionality provided by the online platform (hereinafter referred to as the "Platform"). The Platform can be accessed through the website prosvita.net
    3. Please read these Terms and Conditions carefully before accepting their provisions.
    4. By registering on the Platform you agree to provide and maintain true, accurate, current and complete information about yourself as prompted by the registration form and you acknowledge that you have read and accepted these Terms, the Privacy Policy, the Public Offer. If you are under 18 years old, you may use the Platform only with the approval of your parent or guardian.
    5. You shall be responsible for every action taken using your login information. You must not disclose your login information to anyone other than your parent or guardian. If you believe that another person may have access to or use your login information, you must notify your parent or guardian immediately.
    6. If you do not agree to these Terms, you may not use the Platform and must immediately leave the Platform and delete your Account by contacting us at info@prosvita.net or by contacting the Support Chat.
  2. The Role of the Platform

    1. New Educational Technologies, Ltd will do everything possible to ensure that Users can fully use the Platform Services, its technical capabilities 24 hours a day with the required level of access security, but cannot guarantee that the Platform will always be available on the network and / or operate without interference / interruption due to the possibility of technical problems, failures and interruptions in service provision by providers and other third parties, server problems and other reasons that cannot be reasonably foreseen. New Educational Technologies, Ltd undertakes to do everything possible to eliminate and resolve possible problems and obstacles so that the Platform can operate to its fullest potential in a reasonable time.
    2. By using the Platform and accepting these Terms, you acknowledge that New Educational Technologies, Ltd is not a party to the relationship between the Users, does not control the behavior of the Users of the Platform and has no relation to any learning process on the Platform and its components.
    3. You acknowledge and agree that New Educational Technologies, Ltd does not control the authenticity, veracity or legality of any User Content on the Platform. As an information intermediary for Users, New Educational Technologies, Ltd has a limited role in providing access to the Platform and providing the opportunity to exchange information within the Services and technical capabilities of the Platform. Users, or, in the case of Children, their Parents or Guardians, are fully responsible for their actions and / or the actions of their Children
  3. Account registration

    1. To add an educational institution you need to fill in the Questionnaire to be connected on the website prosvita.net
    2. The Principal or Deputy Principal of the Educational Institution shall fill in the User Data using the information provided by students and teachers.
    3. When creating your account as a Teacher or Student, you must enter the information required for registration, which must be accurate and consistent with the information provided to the Educational Institution, and you must read and accept the Privacy Policy and the Public Offer.
    4. When creating your account as Parents/Guardian, you must enter the information required for registration, which must be valid, and read and accept the Privacy Policy and the Public Offer.
    5. Users under the age of 18 must register an Account under the supervision of their Parents or Guardians.
  4. Connecting Users

    1. Each connected Educational Institution has several categories of Users, belonging to which is established in the process of connecting the Educational Institution and filling it with Users.
    2. Each connected User of the Educational Institution must belong to a category that must correspond to his real status. Depending on the role of such a User, they have different rights and responsibilities, available Services and technical capabilities on the Platform.
    3. The Teacher and the Student will automatically be connected to the Educational Institution where they will be added by the Principal of the Educational Institution or the Deputy Principal of the Educational Institution.
    4. The Parent should link the Student account to his/her account and then they will be automatically connected to the Educational Institution of the Student.
    5. Principal/Deputy Principal
      • Principal/Deputy Principal may be the person who registered the Educational Institution and / or another employee of the respective Educational Institution. By By connecting the Educational Institution to the Platform in accordance with the opportunities provided, he/she determines and enters the necessary data about its structure, subjects, organizational form, heads, teaching staff, number and composition of classes and other actions permitted by the technical capabilities of the Platform and within the Services of the Platform.
      • Principal/Deputy Principal must ensure that the Guardian is the Guardian of the Child in accordance with the laws of the Educational Institution’s country. New Educational Technologies, Ltd shall not be liable for violations or errors made intentionally or inadvertently by the Principal or Deputy Principal when determining whether the Guardians are the Guardians of the Child.
    6. Teachers
      • By registering the Account the Teacher completes the process of connecting to the relevant Educational Institution on the Platform.
    7. One of the Parents or Guardian
      • One of the Parents or Guardian shall be responsible for the process of connecting their Child, who is a Student of the respective Educational Institution.
      • By registering the Account Parents complete the process of registration. They shall link the account of their Student to see the Student progress.
    8. Students
      • Users under the age of 18 must register an Account under the supervision of their Parents or Guardians.
      • New Educational Technologies, Ltd shall not be liable for any registration and connection to the Educational Institution that was made without the consent or awareness of one of Parents or Guardians. New Educational Technologies, Ltd shall not be liable for obtaining personal data from a person who had no right to provide it independently, instead, you shall be solely responsible for such actions.
  5. Platform usage

    1. Use of the Platform, its Services and technical capabilities must always be in accordance with these Terms and the current legislation of the User’s Country.
    2. The User has the right to use only his Account and only within these Terms. The User shall not be entitled to provide his Account to any third party. The User may not buy, sell or donate his Account, or offer such actions.
    3. All Users have the right to access, see, flip through, supplement, comment on the "feed" (news feed); to fill the Platform with content that is not prohibited by these Terms and the legislation of the User’s country; create "chats" and be their member, address relevant questions and suggestions to New Educational Technologies, Ltd.
    4. Each category of Users has different opportunities to use the Platform, its Services and technical capabilities that must comply with these Terms.
    5. New Educational Technologies, Ltd grants the User the right, within the technical capabilities of the Platform, to provide, download, post or in any other way make available to the Platform and Users, text, photo, audio, video materials and any other information, including related to the Services comments, exchange between Users (hereinafter referred to as the "User Content"). The format and subject of downloading the User Content will be determined by New Educational Technologies, Ltd.
    6. The User agrees not to provide User Content, which is prohibited by these Terms and does not comply with the legislation of the User’s country.
    7. New Educational Technologies, Ltd does not guarantee that all User Content will be posted on the Platform, New Educational Technologies, Ltd reserves the right, but has no obligation, to review, monitor or delete any User Content without notifying the User, including cases where such User Content may infringe or violate the intellectual property rights of third parties and the legislation of the User's country.
    8. By using or gaining access to the Platform or the Services, the User agrees that New Educational Technologies, Ltd may collect and use the User Content on the Platform and relevant information in accordance with these Terms. The User also acknowledges and agrees that such information about him/her may be used by New Educational Technologies, Ltd in accordance with these Terms, the Public Offer, the Privacy Policy, and the current legislation of the User's country.
  6. Prohibited Platform Usage

    1. All users are prohibited from using the Platform in the following ways:
      • to violate the current legislation of the User’s country;
      • to commit abusive, fraudulent and/or other unlawful acts;
      • to commit bullying, humiliation of human dignity, and acts that can be interpreted as such;
      • to transmit, store and/or publish illegal materials (including materials that could be considered obscene);
      • to use the Platform for any commercial purposes, unless otherwise provided by these Terms;
      • to impersonate another person or knowingly post false information;
      • to make your account available to any other person, except as otherwise provided by these Terms;
      • to take any action aimed at gaining unauthorized access to the Account;
      • to take any actions aimed at obtaining confidential information against the will of the User;
      • to post and distribute any information or software that may be used to hack computer systems or contain computer viruses or other components equivalent to them;
      • to interfere in any way with the regular work of the Platform;
      • to take other actions that are prohibited by these Terms or those that are not permitted by the Platform, its Services and technical capabilities and actions that would objectively conflict with the purpose and object of these Terms.
  7. Deleting Account from the Platform

    1. The User can be deleted permanently from the Platform by deleting the Account.
    2. To delete personal data related to your account, you have to make a deletion request to the administrator by sending an email to info@prosvita.net or contact the Technical Support team that is responsible for maintaining and managing User personal data on the Platform.
    3. The User may delete his/her Account at any time. Deletion of the Account in any way will mean termination of the Public Offer.
  8. Personal Data

    1. During the use of the Platform by the Users, New Educational Technologies, Ltd will collect and process some personal data of the Users. By using the Platform and registering as the User or registering the Child, you shall be aware of and agree to the processing of your or the Child's personal data in accordance with the applicable laws of the User's country and the terms of the Privacy Policy.
  9. Refund Policy

    1. Application Deadline: You have the right to submit a refund request within 14 (fourteen) days from the moment of purchasing the course.
    2. Application Procedure: To apply for a refund, the client should contact us via email at info@prosvita.net or through the Technical Support Chat responsible for user service. During the contact, the client should have a receipt or bank statement confirming the course purchase.
    3. Refund Conditions: Refunds are possible regardless of whether you have started the course or not. The company does not withhold any percentage of the payment during the refund process. The certificate for completing the course with a unique number will be deleted from the database and becomes void.
    4. Refund Method: The refund will be processed using the same method as the initial purchase. The refund processing time may depend on the conditions of the selected payment service.
    5. Contact Information: For any questions or clarification regarding the refund conditions, the client can reach out to the company's support service using the contact details provided on the website.