Requesting Account Removal
1. Compose a new email to info@prosvita.net with a subject line stating “Request to Remove Account.” Ensure clarity and brevity in the subject line.
- 2. Include the following details in the body of the email to aid in identity verification and account location:
- 2.1 Your full name.
- 2.2 Username.
- 2.3 Registered email address.
- 2.4 Specific reasons for your request or any inquiries you may have.
- 3. Upon sending the email, anticipate a confirmation from the platform within 48 hours. This confirmation may contain further instructions regarding the account removal process.
- 4. If no response is received within the designated timeframe, consider reaching out to the platform's support team for follow-up on the status of your request.
- 5. In compliance with our data deletion policy, upon account removal, the following profile information will be deleted: first name, last name, patronymic name, username, email address, phone number, profile picture, provided 'About' information. None of this information will be associated with the deleted user profile after the account removal process.